Meet our Team

Directors

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What is your job role:

Being responsible for the overall performance and direction of the business I find it essential to keep in touch with the market and spend a good proportion of my time with customers – which is very enjoyable and fuels my passion for providing great customer service. We have a great team at Joseph Giles and keeping in touch with everyone and creating a healthy culture is also high on my list of priorities. I am also heavily involved in designing and developing products and unfortunately we always seem to have far more good ideas than we do time. If you would like to meet me, please get in touch!

 

Tell us something about you:

I like to take a plunge in the Channel on Christmas day – it’s one of these good old English traditions that no one knows why we do it and where it came from!

Customer Service

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My main focus is providing excellent customer service and delivering results.  With over 18 years’ client management experience working within the property industry, and tailoring solutions for each individual client’s needs, my aim is to ensure your enquiry is dealt with efficiently and in a professional and friendly manner.

Business Development

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What is your job role:

I am a sales and customer service professional with a tenacious and proactive approach to networking, and believe a strong client relationship is key in any successful business. I am responsible for building and maintaining new client relationships.

Tell us something about you

I have left the warmth of the Australian sun to learn more about all things British. I am passionate about home cooking, am always up for trying a new recipe and welcome any tips you may have!

Account Management

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What is your job role:

I work with architects and interior designers to help specify ironmongery packages for their projects. I’m involved in the early stages of the specification process which helps deliver an accurate and timely ironmongery schedule pre-tender. If I can be of any assistance for your project or if you would like some product samples please get in touch.

Tell us something about you

I believe in teamwork – It’s not a team of champions, it is a champion team that counts.

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What is your job role:

As a sales executive, I am responsible for delivering informed and expert advice to all of our customers.

Always happy to assist clients from around the world with their ideas and concepts!

Tell us something about you:

All the way from Middle Earth, I decided to move to the UK for the weather…

I love sports, travel and the outdoors. Slowly making my way around Europe and the world!

Estimating

Marketing

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What is your job role:

I am responsible for the marketing and PR functions across the business. I have a broad background in marketing and have spent the last eight years in the professional services industry.

Tell us something about you

Outside of Joseph Giles, I am a branch trustee of a major animal charity and can usually be found at our local re-homing centre, walking and socialising the dogs, getting them ready for their forever homes.

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The English language is my playground, it is where I can mould and turn phrases to deliver beautiful content.  Words are but a way to express, and to work with an inspiring team in making sure each word fits the ideals of Joseph Giles is where I’m most comfortable.  Delivering great content, working together with inspiring individuals, and using my passion for words; a marketing team by any other name would work as hard.

Accounts

Mo Xu

Sales Ledger

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What is your job role:

Responsible for helping maintain a healthy cash flow situation by ensuring customers pay on time and that any discrepancies are handled carefully and quickly. Maintain accurate data and contribute to on time monthly management accounts.

Tell us something about you: 

My favourite colour is pink, and I’m a cat lover!

Production and Logistics

Julian Hopwood

Engineer

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What is your job role:

Engineer for development and remedial work.

Tell us something about you: 

City & Guilds Mechanical Engineering Qualification – 1969!

Ika Webb

Quality Control

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What is your job role?

To support the day to day operations of goods in and despatch with a can-do attitude, not only being reactive but proactive to the needs of the business!

 

Tell us something about you:

I love cooking! I will google a recipe online and cook it with my own special twist! Yum yum!

Steve Beardall

Production

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Ryan Stubbs

Production

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I assist with the day to day operations, upholding a quality checking system of goods in, whilst maintaining a safe and orderly warehouse.

Supply Chain and Purchasing

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What is your job role:

On a daily basis I maintain supplier relationships, monitor supplier compliance, handle sourcing, vetting and ensure the correct materials arrive at the correct time and fit neatly into our budget and estimates. In order to maintain operational efficiency I also take part in managing the flow of inventories.

Tell us something about you

Purchasing and Supply Chain Management specialist with Master’s Distinction and CIPS accreditation, I also have a BTEC in Architecture. I enjoy reworking and rethinking systems and processes where necessary and get excited at the prospect of new tech.

IT and Systems

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What is your job role:

I am responsible for the general operations and back-end systems for the business, including the IT functions. I manage the buying process which ensures we have the right stock for our customers’ projects.

Tell us something about you: 

Outside of Joseph Giles I spend a lot of my time renovating properties, bringing dilapidated houses back to life and adding my own creative flair is a real passion of mine. I also have a secret love for courgette bake!

Contact Us

Please call our team of hardware experts +44 (0) 20 8680 2601 or Email Us.

Work with Us

If you’d like to join the Joseph Giles family, view our Current positions available.

Important notice to international buyers and specifiers

Welcome to Joseph Giles, we hope you enjoy browsing our exclusive product lines. At present, all our cabinet handles, sliding door furniture, edge pulls and accessories are suitable for global projects, however, door knobs and lever handles will require compatible locks and latches.

We have designed a solution to this which will be available in the near future, however, in the interim we recommend that you speak with one of our specialists to ensure compatibility prior making an order.

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